Frequently asked questions
- How do you calculate MRR growth?
- Add new and expansion MRR to your starting MRR, subtract contraction and churned MRR, and compare the result with where you started. $100,000 growing to $108,000 is $8,000 of net new MRR, or 8.0% growth.
- What is the SaaS quick ratio?
- It divides the MRR you gained (new plus expansion) by the MRR you lost (contraction plus churn). $12,000 gained against $4,000 lost is a quick ratio of 3.0. Many investors look for 4 or more in early-stage companies.
- How do you convert MRR to ARR?
- Multiply MRR by 12. $108,000 of MRR is a $1,296,000 ARR run rate. Only count recurring subscription revenue, and leave out one-off fees such as setup or services.
About the author
Abdessamad Ghanem
Customer Experience & Customer Success Consultant · Founder of Clarivoxx
Abdessamad Ghanem works across Customer Support, Sales, Customer Success, Account Management and Partner Management. He writes Clarivoxx Insights for B2B SaaS professionals who own retention, adoption and customer outcomes.